Help Center

FAQ - Website Help -

Where do I start?
By contacting customer service. We can walk you through each step. Complete Interactive will create a website by talking with you and helping you lay out your website one step at a time.

How much will my site cost?
There are hundreds of variables that will affect the cost of your site, but what it comes down to is time and materials. Materials refer to professional photographs, copywriting, Java applets, site specific tools and things of this nature. The more time and/or materials it takes, the more your project will cost. We will work within any business budget.

Can I update my site myself?
If you're comfortable with making minor changes to your site we see no reason why you shouldn't. Of course, we'll give you a hand if you need help. The one thing we don't recommend is making major changes to your site yourself. We've seen many people ruin their sites in the process of trying to save a few dollars.

Do you re-design existing sites?
Yes. We enjoy breathing new life into an existing design. We will do a full evaluation of your current site and work closely with you to create a new site that conveys your company message.

What is a basic overview of the process from start to finish?
While the process varies slightly from project to project, we first define the scope of the project, propose solutions to the problems, produce the project, test it thoroughly, and then launch it. We then slip behind the scenes and maintain the site for you until updates or new work is needed. This process requires a great deal of work throughout, on both ends--yours and ours.

How long will it take to complete my project?
While every project differs in scope, typically we have a 14 to 60 day turnaround time. Factors that can affect this timeframe include such things as your availability and response time, as well as our current workload.

Do you host the sites you build?
Absolutely. Using only the best equipment, software and connections we ensure that your site is fast, secure, and reliable.

If you have other questions which are not answered above, feel free to contact us. call/email.